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Hub 101: Communication

Learn how to use the Messaging and News features to deliver timely information and consolidate team conversations in one place.

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About this course

Welcome to Communication 
In this onboarding course, we'll cover the various ways to use Hub to communicate with athletes, staff and others across your organization. You’ll learn how to schedule messages, select recipient groups, see who’s read your message and create a News post on your digital bulletin board. We’ll also discuss some of the best practices for using messaging most effectively.


Who should take this course? 

This course is designed for new Hub users who will be actively using Hub to communicate with athletes and staff members. 

We'll cover: 
  • Sending Message Blasts
  • Sending Conversations
  • Scheduling Messages
  • Viewing Message History
  • Creating & Managing News Posts

Curriculum17 min

  • Introduction 1 min
  • Message Blasts & Message History
  • Send a Message Blast 2 min
  • Edit a Scheduled Message 1 min
  • Check Message History 1 min
  • Conversations
  • Send a Conversation 2 min
  • Create a Group Chat 2 min
  • Messaging on the Go (Mobile)
  • Send a Message Blast (Mobile) 1 min
  • Send a New Conversation (Mobile) 1 min
  • Create a New Group Chat (Mobile) 1 min
  • News
  • Create a News Post 1 min
  • Edit a News Post 1 min
  • Expire a Pre-Existing News Post 1 min
  • Delete a News Post 1 min
  • View News on Mobile 1 min
  • Best Practices
  • Best Practices
  • Congrats!

About this course

Welcome to Communication 
In this onboarding course, we'll cover the various ways to use Hub to communicate with athletes, staff and others across your organization. You’ll learn how to schedule messages, select recipient groups, see who’s read your message and create a News post on your digital bulletin board. We’ll also discuss some of the best practices for using messaging most effectively.


Who should take this course? 

This course is designed for new Hub users who will be actively using Hub to communicate with athletes and staff members. 

We'll cover: 
  • Sending Message Blasts
  • Sending Conversations
  • Scheduling Messages
  • Viewing Message History
  • Creating & Managing News Posts

Curriculum17 min

  • Introduction 1 min
  • Message Blasts & Message History
  • Send a Message Blast 2 min
  • Edit a Scheduled Message 1 min
  • Check Message History 1 min
  • Conversations
  • Send a Conversation 2 min
  • Create a Group Chat 2 min
  • Messaging on the Go (Mobile)
  • Send a Message Blast (Mobile) 1 min
  • Send a New Conversation (Mobile) 1 min
  • Create a New Group Chat (Mobile) 1 min
  • News
  • Create a News Post 1 min
  • Edit a News Post 1 min
  • Expire a Pre-Existing News Post 1 min
  • Delete a News Post 1 min
  • View News on Mobile 1 min
  • Best Practices
  • Best Practices
  • Congrats!